Successful sales talks

Open courses / Xpert personal business skills

Succesful sales talks


Employees that can lead succesful sales talks and deal with hard customers are very important for every company. They must present with confidence not only their product but also themselves in order to seal the deal. The module "Successful sales talks" gives knowledge about the methods and philosophy of the sales talks and offers exercises for the application of techniques for asking questions, for presentation, for work with reclamations, for naming the price and finishing the sale.



 Topics covered in the training:


  • The "funnel" type of sale
  • Learning the necessities of the customers in order to consult them properly
  • Effective ways of presenting offers
  • Posisive formulation
  • Dealing with customer's complains
  • Identifying signals for readiness to buy
  • Support and developent of long-term business contacts


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